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QUALITY POLICY

Saint Michael's College of Laguna is committed to continual improvement and compliance of statutory and regulatory requirements in providing quality and relevant education to develop professionals, entrepreneurs and community leaders imbued with the values of service, moral uprightness, commitment to excellence and love for humanity.

Vision-Mission Statement

QUALITY OBJECTIVES

  • To provide quality education that develops students holistically.
  • To ensure competent and responsive human resources.
  • To provide adequate facilities and infrastructure.
  • To maintain safe learning environment.
  • To continually improve quality management system.
  • To comply with statutory and regulatory requirements.
  • To continuously optimize customer satisfaction.

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ISO TIMELINE

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Certification Standard: ISO 9001:2015

Scope of Application: Provision of Academic (Basic, Polytechnic, and Higher Education) and Support Services

Certifying Agency: TUV Rheinland Philippines, Inc. (Member of TUV Rheinland Group)

 

2013 - Start of SMCL ISO Journey

 

2014 - 21 February: Stage 1 Initial Audit (Audit Leader: Rolando Remitar; Auditor: Mary Grace Balobalo)

 

           13 March: Stage 2 Certification Audit (Audit Leader: Rolando Remitar; Auditors: Rafael Magsino,

                            Hilario Capili, Eleanor Tan, Jhoanna Apuan

 

           24 April: Awarded ISO 9001:2008 Certification on an Institutional Level

 

           25 August: Formal awarding ceremony held at Fairmont Hotel, Makati City

 

2015 - 24 February: 1st Surveillance Audit (Audit Leader: Mary Grace Balobalo; Auditor: Eleanor Tan)

           Audit Result: Zero non-conformity

 

2016 - 24 February: 2nd Surveillance Audit (Audit Leader: Eleanor Tan; Auditor: Jogina Mendiola)

           Audit Result: Zero non-conformity

 

2017 - 24 February: Re-certification Audit (Audit Leader: Rafael Magsino; Auditors: Jogina Mendiola,

           Hilario Capili, Ramoncito Puyat) Audit result: Zero non-conformity

 

2018 - 02 March: 1st Follow-Up Audit, with Upgrade to ISO 9001:2015

           Audit result: Zero non-conformity

 

2018 - 07 April: Awarded ISO 9001:2015 Certification

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Old National Road, Platero, City of BiƱan

Laguna 4024 Philippines

(63) 2 405 5040

(63) 49 554 9500 to 04 | (63) 49 511 9359

(63) 915 817 1859

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